Terms & Conditions


As we reserve your appointments especially for you, we also reserve the right to charge a cancellation fee of up to 50% of the cost of the scheduled services in the case of non-urgent cancellations with less than 24 hours notice.


As part of our service at Aquae Sulis Hair we make every effort to send text or call reminders to all customers with all bookings, these must be confirmed to reserve the allotted time or may be offered to another customer if we do not receive confirmation within 24 hrs of your booking.

Deposits Required

All extensions services requiring new hair and all long appointments over 4 hours will require a 50% of service, non-refundable deposit paid at the time of booking.

Responsibility for Small Children

To ensure the comfort of our clients and for the safety of small children we request they are carefully guarded during your visit with us and they refrain from handling any products or equipment within the salon.

AquaeSulis Hair accepts Cash, Eftpos, Visa, Mastercard and American Express without any surcharges. Cheques are not accepted.

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890 Brunswick Street
New Farm, Brisbane 4005

07 3358 3913