As we reserve your appointments especially for you, we also reserve the right to charge a cancellation fee of up to 50% of the cost of the scheduled services in the case of non-urgent cancellations with less than 24 hours notice.
As part of our service at Aquae Sulis Hair we make every effort to send text or call reminders to all customers with all bookings, these must be confirmed to reserve the allotted time or may be offered to another customer if we do not receive confirmation within 24 hrs of your booking.
All extensions services requiring new hair and all long appointments over 4 hours will require a 50% of service, non-refundable deposit paid at the time of booking.
To ensure the comfort of our clients and for the safety of small children we request they are carefully guarded during your visit with us and they refrain from handling any products or equipment within the salon.
Children and Student discounts apply between Tuesday Friday 11 5 on haircuts only. Full adult prices apply outside these hours and on Saturdays.